CUSTOMER SERVICE

create the perfect helpdesk

Organize the team

Assign tickets to work, set priorities, send emails and automatic replies

Tickets everywhere

Clients can open tickets via chat, via email and via form on the website.

Analyse the work

Create rules for responding to tickets and analyse the progress of assistance requests.

Analyse your performance

Allow your clients to evaluate the assistance service and improve the satisfaction rate.

Training

Make available to your clients slides and information on how use at best the support service

F. A. Q.

Collect answers to frequently asked questions and make them available.

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