CUSTOMER SERVICEcreate the perfect helpdesk
Organize the team
Assign tickets to work, set priorities, send emails and automatic replies
Clients can open tickets via chat, via email and via form on the website.
Analyse the work
Create rules for responding to tickets and analyse the progress of assistance requests.
Analyse your performance
Allow your clients to evaluate the assistance service and improve the satisfaction rate.
Make available to your clients slides and information on how use at best the support service
F. A. Q.
Collect answers to frequently asked questions and make them available.